Adult Services
Adult Services provides community-based services, assistance for individuals requiring facility placements and conducts investigations into suspected elder abuse, neglect and/or exploitation.
Our Services
Adult Protective Services establishes and/or strengthens appropriate family and social support systems in order to protect adults at risk of abuse, neglect, or exploitation and to prevent the occurrence of abuse, neglect, or exploitation.
Allegations of abuse, neglect and exploitation are investigated.
This services also includes the provision of case management to alleviate the risk of abuse, neglect or exploitation. If appropriate and available, APS may include the provision of arrangement for home-based care, transportation, adult day services, meal services, legal proceedings and other activities to protect the adult.
What are the criteria for validity?
- The individual must be at least 60 years old, OR age 18-59 and incapacitated
- The individual must be living and identifiable
- There must be a circumstance which alleges abuse, neglect, or exploitation or the risk of abuse, neglect, or exploitation
- The local Social Services must have jurisdiction
The Social Services Division receives reports and conducts investigations to determine the need for protective services and provides or arranges for services needed. Reports may be made Monday through Friday, between 8:30 a.m. and 5 p.m.
If calling after hours or on the weekends please use the Virginia state hotline at 1-888-83ADULT (1-888-832-3858).
The Adult Protective Services Unit is located at the Witchduck Annex, 256/258 N. Witchduck Rd, Virginia Beach, 23462. To make an APS report, please contact our hotline at (757) 385-3550.
The Adult Foster Care Program is designed for individuals who require supportive services to live in the community. Persons placed in the Adult Foster Care homes have needs which range from geriatric, mental health, developmentally disabled, and young adults with lifelong disabilities who were former foster care children, all of whom desire a comfortable home environment with extra support for caring providers.
The Social Services Division of the Department of Human Services is looking for providers who will supervise up to three adults in their home to provide meals, recreational activities, and a comfortable home environment. A representative from the Social Services Division is available to offer assistance to all adult foster care providers and the adults placed in each home.
To inquire about becoming an adult foster care provider, please contact our hotline at (757) 385-3550.
There are two specific programs designed to meet the needs of low income or disabled residents of Virginia Beach who need either in-home or placement in a facility:
Companion Services
Services may be provided to adults who are unable to care for themselves due to physical or mental limitations. Supplemental Security Income (SSI) recipients and certain other low income persons may receive in-home care and light housekeeping services. These services are provided by a licensed agency, under a contractual arrangement with Virginia Department of Social Services. Recipients must live in Virginia Beach.
Guardianship
Staff provide oversight of initial and annual reports of an incapacitated person for whom a guardian was appointed and reviews reports for accuracy, oversight, and possible abuse, neglect, or exploitation.
Long-Term Services and Support
Individuals are screened, and their functional criteria are assessed to determine whether they meet a nursing home level of care. Assisted Living Facility assessments are conducted by staff.
Community Resources and Training
Staff provides division support and coverage, internal training for new members, external engagement and outreach, and quality assurance and control.
Contact Information
Adult Protective Services
Local Hotline
Adult Protective Service
State Hotline