SNAP funds can be used by recipients like cash to buy eligible food items from authorized retailers. Authorized retailers will display either the Quest logo or a picture of a Virginia EBT card.​

To learn more about SNAP, please visit the Virginia Department of Social Services​ website. ​​For additional information, please call the Customer Contact Center at (757) 385-4306.

Protect Yourself From Scams

SNAP recipients should take steps to protect themselves from criminals who may attempt to steal your EBT card number and/or PIN. The Virginia Department of Social Services unable to replace stolen funds when scams occur. 

Please review the Virginia Department of Social Services webpage for best practices to keep your card information secure and what steps to take if you believe your information has been compromised.